Shipping policy
Shipping Policy
Last Updated: July 2026
At Samson Valor, every order represents our commitment to quality, purpose, and excellence. We work hard to ensure your order arrives quickly and safely.
Order Processing
Orders are processed Monday through Friday, excluding holidays.
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Orders are typically processed within 1–3 business days.
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During product launches, promotions, or holiday periods, processing times may be slightly longer.
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Once your order has shipped, you will receive a confirmation email containing your tracking information.
Please note that placing an order does not guarantee same-day shipment.
Domestic Shipping (United States)
We currently ship throughout the United States.
Estimated Delivery
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Standard Shipping: 3–7 Business Days
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Expedited Shipping (when available): 2–3 Business Days
Delivery estimates begin after your order has been processed.
International Shipping
We currently offer international shipping to select countries.
International delivery typically takes 7–21 business days, depending on destination and customs processing.
Customers are responsible for any customs duties, taxes, or import fees charged by their local government.
Shipping Costs
Shipping rates are calculated during checkout based on your delivery location and selected shipping method.
Free U.S. Shipping is available on qualifying orders over $100 USD.
Tracking Your Order
Once your package leaves our warehouse, you'll receive a tracking email.
Please allow up to 24 hours for tracking information to update after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered:
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We cannot guarantee successful delivery.
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Additional shipping charges may apply if the package must be reshipped.
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Orders already shipped cannot always be modified.
Lost or Delayed Packages
Once a package has been handed to the shipping carrier, delivery is managed by that carrier.
If your package appears delayed:
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Check the tracking information.
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Contact the shipping carrier.
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If additional assistance is needed, contact our support team.
While we will gladly help investigate shipping issues, Samson Valor is not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our control.
Damaged Orders
If your package arrives damaged, please contact us within 48 hours of delivery.
Include:
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Your order number
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Photos of the damaged item(s)
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Photos of the packaging
We'll review your claim and work to resolve the issue as quickly as possible.
Split Shipments
Depending on product availability, your order may arrive in multiple shipments.
If this happens, you'll receive separate tracking information for each shipment.
Questions
If you have any questions regarding your order or shipping, please contact us at:
We're here to help.
Samson Valor
Wear Your Valor.